Legal

Privacy Policy

Last updated: January 2026

Introduction

Enqufy Connect Private Limited ("we", "us", or "our") is committed to respecting your privacy and keeping secure any information you share with us. This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website www.enqufy.com and related services (the "Service"). Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

1. Information We Collect

Personal Data you provide: Name, email address, phone number, and other contact information you provide when you contact us or use our services.
Usage Data: Information automatically collected when you visit our Site, such as your IP address, browser type, access times, and pages viewed.
Cookies & Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our Site. For more details, see our Cookie Policy.
Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.

2. How We Use Your Information

To provide, operate, and maintain our website and services.
To create, manage, and administer your account, including facilitating payments and responding to inquiries.
To improve and develop the Service and conduct research, including debugging and identifying or repairing issues that impair functionality.
To communicate with you, including sending updates, information about the Service, and events.
To prevent, detect, and investigate fraud, abuse, security incidents, and violations of our Terms of Service.
To comply with legal obligations and protect the rights, safety, privacy, and property of users, Enqufy, or third parties.

Subscription Information

When you purchase a subscription through our Service, we collect information related to your subscription, such as your plan type, payment status, and transaction history. This information is used to manage your subscription, process payments, provide customer support, and comply with legal obligations.

We do not store your full payment card details on our servers. Payment processing is handled by our third-party payment providers, who are responsible for securely processing your payment information.

If you cancel your subscription, we may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

Service Providers: We may disclose personal data to third-party vendors and service providers who support our business operations and help us deliver the Service. These parties process personal data only as necessary to perform services on our behalf, consistent with our instructions and applicable law.
Legal Compliance: We may disclose personal data to government authorities or other third parties if we believe doing so is necessary to comply with applicable laws, regulations, or legal processes, or to protect the safety, rights, or property of any person.
Business Transfers: In the event of a merger, acquisition, restructuring, or other corporate transaction, personal data may be disclosed or transferred as part of the transaction.
With Your Consent: We may disclose personal data when you give us permission to do so.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@enqufy.com. If we become aware that we have collected personal data from a child under 13, we will take steps to remove that information from our servers.

Third-Party Services

We may use third-party services, such as analytics providers and payment processors, to help us operate and improve our Service. These third parties may collect information sent by your browser as part of a web page request, such as cookies or your IP address. We encourage you to review the privacy policies of these third-party services.

Device Permissions

Our app may request access to certain device features, such as the camera, location, or storage, to provide specific functionalities. You will be prompted to grant or deny such permissions, and you may change your preferences at any time in your device settings.

4. Retention

We retain your personal data only for as long as necessary to operate the Service effectively and to support legitimate business needs such as legal compliance, safety, dispute resolution, and enforcement of our agreements. When personal data is no longer needed, we will delete, erase, de-identify, or anonymize it in compliance with applicable laws.

5. Security

We implement commercially reasonable technical and organizational measures designed to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. You should use caution when deciding what information to share with the Service.

6. Your Rights and Choices

Depending on where you live and the laws that apply in your country of residence, you may have certain rights in relation to your personal data. These may include the right to access, delete, correct, or transfer your personal data; to object to or restrict how we process it; or to withdraw your consent where processing is based on consent. To exercise any of these rights, you may contact us at support@enqufy.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date at the top of this page. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Enqufy Connect Private Limited

Email: support@enqufy.com